A cleaning service offered to guests staying for an extended period, typically between 7-28 nights. This service helps maintain cleanliness and guest satisfaction during longer stays.
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Platforms used to process online payments from guests, such as Stripe, PayPal, or Braintree.
The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
A colloquial term for a list of minor complaints or criticisms, often used humorously. In the context of short-term rentals, it might…
Collaborating with local businesses or brands to provide guests with exclusive discounts or experiences, enhancing the rental’s appeal and generating additional revenue…