A reservation made directly through a property manager’s own website or booking engine, bypassing third-party platforms like Airbnb or VRBO.
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Additional amenities and services offered to guests to enhance their stay, such as airport transfers, grocery delivery, or local tour arrangements.
The percentage of time a short-term rental property is booked over a specific period, indicating the property’s performance and revenue potential.
Communication between hosts and guests on short-term rental platforms, typically through the platform’s messaging system.
Providing amenities and conveniences that cater specifically to the needs, interests, and expectations of the defined target market to enhance guest satisfaction.