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The exchange of information and interactions between hosts and guests throughout the entire short-term rental process.
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
Guidelines and best practices for effective communication with guests before, during, and after their stay.
A globally distributed network of servers that can be used to deliver content, such as images and videos, to users of short-term…