En pålitelig nabo eller venn av verten som kan hjelpe gjester med spørsmål eller problemer under oppholdet.
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A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.
Ensuring the cleanliness and proper upkeep of a short-term rental property between guest stays, often outsourced to professional services.
The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, to cater…
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.