Greeting guests with a thoughtful welcome pack containing essentials, local treats, or personalized gifts to make them feel welcome and appreciated.
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A type of insurance policy that protects the physical structure of a short-term rental property from covered perils such as fire, windstorm,…
Personalized check-in services where a host or representative physically greets guests upon arrival, provides property tours, and answers questions.
The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure…
The maximum amount of money a credit card company allows a cardholder to borrow, which can impact a guest’s ability to book…