Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
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Prioritizing guest safety and security by implementing measures such as smoke detectors, carbon monoxide alarms, first aid kits, and clear emergency procedures.
A comprehensive cleaning protocol that goes beyond basic cleaning to ensure a high level of hygiene and sanitation in short-term rentals.
The use of data and software tools to track performance metrics related to yield management, such as occupancy rates, average daily rates…
The process of sourcing, vetting, and managing contractors and service providers for cleaning, maintenance, and other property needs.