Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
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Clear and timely communication between hosts and guests, fostering positive relationships and addressing inquiries promptly.
A vacation rental property suitable for hosting weddings or other special events, often with ample space and scenic views.
Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.
The overall impression and satisfaction a guest has with their stay at a short-term rental property.