Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
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A pricing option offered to guests that provides a discounted rate in exchange for a non-refundable booking, often used to attract early…
A feature on Facebook where users can ask for and receive recommendations from friends, sometimes leading to referrals for short-term rentals if…
A marketing term used to describe a short-term rental experience that offers a unique or personalized touch, often compared to a boutique…
The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.