The speed and quality of communication between hosts and potential or current guests, influencing booking decisions and overall guest satisfaction.
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A Danish term for “Fun Design,” emphasizing the use of playful and engaging interior design elements to enhance guest experience.
A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest…
The process of verifying the identity and assessing the suitability of potential guests before confirming a short-term rental booking.
Essential items provided for guest safety, such as smoke detectors, carbon monoxide detectors, fire extinguishers, and first aid kits.