The process of monitoring, responding to, and leveraging guest reviews to improve the rental experience, build reputation, and attract future bookings.
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A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
A feature on Airbnb and VRBO that allows guests to book a property immediately without waiting for host approval, streamlining the booking…
A Danish phrase meaning “Fun for Children,” highlighting amenities and features that cater to families and make the property kid-friendly.
Fees charged by online platforms like Airbnb and VRBO to hosts for listing their properties and facilitating bookings. These fees are typically…