The process of monitoring, responding to, and leveraging guest reviews to improve the rental experience, build reputation, and attract future bookings.
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Techniques and approaches hosts can use to address negative reviews, mitigate their impact, and potentially turn a negative experience into a positive…
A marketing strategy that focuses on reaching potential guests within specific Designated Market Areas (DMAs), typically using advertising platforms that allow for…
The fees charged by a property management company for their services, typically calculated as a percentage of the rental income.
Actively monitoring and responding to online reviews, addressing guest feedback, and maintaining a positive brand image.