The overall impression and satisfaction a guest has with their stay, encompassing all aspects from booking to checkout.
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A software or service that automates the process of distributing property listings across multiple booking platforms and channels.
Different tiers of service provided by property managers, ranging from basic listing management to comprehensive guest services.
The vertical distance between the crest of a tsunami wave and the mean sea level.
A type of insurance that protects both hosts and guests from financial losses due to unexpected events such as trip cancellations, medical…