The overall impression and satisfaction a guest has with their stay, encompassing all aspects from booking to checkout.
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The practice of dividing potential guests into distinct groups based on shared characteristics, such as demographics, travel preferences, or booking behavior, to…
A designated landing area for helicopters, often found in luxury or remote properties, offering exclusive arrival and departure options.
Communicating with potential and existing guests in a way that acknowledges and addresses the specific concerns and preferences of the defined target…
Aligning rental rates across multiple booking platforms, especially during peak seasons, to maximize occupancy and avoid rate discrepancies.