The overall impression and satisfaction a guest has with their stay, encompassing all aspects from booking to checkout.
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The process of screening potential guests to assess their suitability and minimize risks, often involving background checks, reviews from previous hosts, and…
Programs and policies implemented by governments, organizations, or short-term rental platforms to promote responsible and sustainable tourism practices within the short-term rental…
A pre-written document that outlines the terms and conditions of a short-term rental agreement, including guest responsibilities, house rules, and liability waivers.
The speed at which hosts respond to booking inquiries and guest messages, crucial for securing bookings and providing excellent customer service.