Communication between hosts and guests on short-term rental platforms, typically through the platform’s messaging system.
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The stage in the guest journey when potential guests research and form opinions about a short-term rental before booking.
An optional program offered by some platforms or insurance providers that provides coverage for accidental damages caused by guests during their stay,…
Content created by guests, such as reviews, photos, and social media posts, that provides authentic insights and influences potential renters.
An individual or company responsible for managing a short-term rental property on a day-to-day basis, typically residing at or near the property.