Actively monitoring and responding to guest reviews, resolving issues promptly, and building a strong online reputation to attract future bookings.
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The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
Connecting the availability calendars of a short-term rental across multiple platforms to prevent double bookings and streamline reservation management.
Methods of resolving disputes between short-term rental hosts and guests outside of court, such as mediation or arbitration, often facilitated by platforms…