Actively monitoring and responding to guest reviews, resolving issues promptly, and building a strong online reputation to attract future bookings.
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An online platform or app providing guests with access to booking information, house manuals, local recommendations, and communication channels with the host.
A three or four-digit number, usually found on the back of a credit card, used to verify the cardholder’s identity during online…
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and essential services, enhancing their experience.
Professional assessments of a property’s energy and water consumption patterns to identify areas for improvement and cost savings.