Establishing systems and protocols for routine maintenance, repairs, and upkeep of the property to ensure guest satisfaction and prevent potential issues.
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Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Effective and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
Over-reliance on automation in STR management, without considering the nuances of guest communication or potential technical glitches, can lead to impersonal guest…
The potential for financial returns when purchasing a property near Okoboji Lake, Iowa, specifically for short-term rental purposes.