Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.
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A common marketing phrase used to emphasize the comfort, convenience, and personalized experience offered by short-term rentals compared to traditional accommodations.
Items and services provided to guests to enhance their comfort and enjoyment during their stay at a short-term rental.
A shift in focus from simply providing accommodation to crafting memorable and engaging experiences for guests throughout their stay.
A badge or status on platforms like Airbnb that indicates a host has completed a verification process, typically involving providing identification and…