The platform and process used to collect and display guest reviews and ratings for a short-term rental property.
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Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
Strategies and practices focused on building and maintaining positive relationships with guests, fostering loyalty, and encouraging repeat bookings.
A type of studio apartment with a recessed area that can be used as a bedroom, living room, or dining area, offering…
Limited-time discounts or packages offered to attract guests, especially during low seasons or to fill last-minute bookings.