The platform and process used to collect and display guest reviews and ratings for a short-term rental property.
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The process of gathering reviews, ratings, and comments from guests after their stay to improve future guest experiences.
Marketing campaigns or discounted rates offered specifically during the off-season to attract guests and maximize occupancy during slower periods.
A professional designation for individuals with expertise in developing, managing, and marketing tourism products and experiences, potentially applicable to short-term rental management.
The practice of proactively managing all aspects of a guest’s stay to create a positive and memorable experience, from pre-arrival communication to…