The timeliness and efficiency of addressing and resolving maintenance requests or issues reported by guests during their stay.
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Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.
Describes the approach of carefully selecting and presenting every aspect of the short-term rental experience, from furnishings to amenities, to create a…
Using mobile devices and digital wallets, such as Apple Pay or Google Pay, to process payments for bookings, offering convenience and secure…
A unit of measurement often used to describe the proximity of a short-term rental to local attractions, amenities, or transportation hubs. Airbnb…