The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.
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A feature within a property management platform that consolidates guest communication from multiple channels, such as Airbnb, VRBO, and email, into a…
Conducting focus groups with potential guests to gather feedback on listings, pricing, and amenities to optimize the rental experience and attract more…
A property designed to accommodate guests with disabilities, featuring amenities like ramps, grab bars, widened doorways, and adapted bathrooms.
The utilization of digital platforms and tools to facilitate seamless communication with guests, manage inquiries, provide information, and address concerns efficiently.