A dedicated professional responsible for ensuring guest satisfaction by managing communication, handling requests, and resolving issues.
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A customized plan created for guests, suggesting local attractions, restaurants, and activities based on their interests and preferences.
A system that allows guests to access the rental property using a code, app, or other electronic means, eliminating the need for…
The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
Digital documents or emails provided to guests upon booking confirmation, containing essential information about the property, amenities, and local area.