Assistance and support provided to guests throughout their stay, addressing their needs and resolving any issues.
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Guest Service
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Monitoring, responding to, and managing guest reviews across various platforms to maintain a positive online reputation and attract future bookings.
A digital or physical guide provided to guests upon arrival, containing essential information about the property, local area, house rules, and contact…
A community-based crime prevention initiative that encourages residents, including short-term rental hosts, to report suspicious activity, contributing to neighborhood safety.
Elements influencing guest trust and booking decisions, including reviews, property descriptions, host communication, and verification badges.