Dividing guests into distinct groups based on shared characteristics, such as demographics or travel purpose, to tailor marketing and services.
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Essential toiletries and supplies provided in the bathrooms of short-term rentals, such as shampoo, conditioner, soap, toilet paper, and towels.
A simplified mobile phone with large buttons, often provided in rentals for guests who may not have or use smartphones, ensuring easy…
Swedish word for ‘services’. Refers to the various amenities and add-ons hosts can offer guests, such as airport transportation, grocery delivery, or…
The process of vetting potential guests through reviews, profiles, and communication to minimize risks associated with hosting.