The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
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The approximate duration required to clean and prepare a short-term rental property for the next guest arrival.
A slang term used to express a sudden realization of a mistake or problem, often in the context of short-term rental management,…
All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
Tools and data that track sales, customer behavior, and other metrics related to selling products or services through an ecommerce platform integrated…