The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.
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A reservation made directly with the host or property manager, bypassing third-party platforms like Airbnb or Vrbo.
Analyzing the profitability of short-term rentals beyond just revenue, factoring in expenses, occupancy rates, and guest lifetime value.
An error that occurs when a property is accidentally booked by two different guests for the same dates.
The system used to securely handle financial transactions between guests and hosts, typically facilitated by online platforms.