The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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Connecting and automating various home devices (e.g., thermostats, locks, lighting) to enhance guest convenience and security.
A term often used to describe the central business district of a city, frequently a desirable location for short-term rentals due to…
Dividing potential guests into distinct groups based on shared characteristics, allowing for tailored marketing messages and personalized guest experiences.
The continuous shift in what travelers anticipate and demand from short-term rental accommodations, influenced by factors like technology, travel trends, and changing…