The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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A type of insurance that protects both hosts and guests from financial losses due to unexpected events such as trip cancellations, medical…
Leveraging price differences for the same short-term rental across multiple platforms, like Airbnb and VRBO, to maximize booking potential.
A percentage of the booking revenue charged by property management companies or platforms like Airbnb and VRBO for their services.
Providing guests with a readily accessible list of emergency contact information, including local authorities, medical services, and the host’s contact details.