The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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The use of natural sounds, such as wind chimes or recordings of ocean waves, to create a relaxing and immersive atmosphere in…
A message or request from a potential guest seeking information about a short-term rental, often regarding availability, pricing, or amenities.
The standard nightly or weekly rate advertised for a short-term rental property, excluding any discounts, promotions, or seasonal adjustments.
A type of trust where the assets are permanently placed under the trust’s control and cannot be modified or revoked by the…