The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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A pricing strategy where the advertised rental rate only covers the base cost of the stay, and additional fees for cleaning, extra…
Implementing specific cleaning procedures for guests staying for extended periods, including more frequent deep cleans, linen changes, and replenishment of supplies.
Services and certifications provided by Bureau Veritas to help hospitality businesses protect sensitive data, comply with data privacy regulations, and build trust…
The integration of internet-connected devices and appliances within a short-term rental property. This can include smart locks for keyless entry, smart thermostats…