The preferred methods and frequency of communication for guests, such as email, text messaging, or in-app messaging, allowing hosts to tailor their interactions accordingly.
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A situation in a short-term rental where the safety or security of guests, property, or others is in immediate danger, justifying immediate…
The system by which short-term rental platforms and property managers handle secure financial transactions between guests and hosts, including booking payments, security…
Negative reviews or feedback from guests highlighting areas for improvement in the property, amenities, or hosting services.
The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.