The preferred methods and frequency of communication for guests, such as email, text messaging, or in-app messaging, allowing hosts to tailor their interactions accordingly.
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Conducting virtual check-in procedures with guests using Zoom or similar platforms, providing remote access instructions, answering questions, and ensuring a smooth arrival…
A documented plan outlining procedures and responsibilities in case of emergencies or unforeseen situations affecting the property or guests.
Legal contracts outlining the terms and conditions of service between short-term rental owners and property management companies, specifying responsibilities, fees, and expectations.
A thoughtful gesture provided to guests upon arrival, such as a bottle of wine, local snacks, or a personalized note.