The exchange of information between hosts and guests throughout the booking and stay process.
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The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
A term describing a growing demographic of remote workers and digital nomads who utilize short-term rentals for extended stays, often seeking properties…
Implementing contactless check-in procedures, such as keyless entry systems or lockboxes, to minimize physical interaction and enhance safety and convenience for both…
Ensuring the collection and remittance of applicable occupancy taxes, such as hotel taxes or transient occupancy taxes, to local authorities.