An organic approach to marketing that focuses on building relationships and generating word-of-mouth referrals, often leveraging social media and local community engagement.
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A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
The ratio of a building’s floor area to the total land area, which can impact regulations and restrictions for short-term rentals in…
A charge levied by some property management companies or platforms to cover the administrative costs associated with managing a short-term rental property.
Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.