The feature on Airbnb, VRBO, or direct booking websites that displays the property’s location on a map, allowing guests to visualize proximity to attractions and amenities.
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A system for collecting, analyzing, and responding to guest feedback, including reviews, surveys, and direct communication.
Providing customer service and communication to guests in multiple languages to cater to a wider audience and enhance their experience.
A digital or physical guidebook provided to guests staying in a short-term rental property. It typically includes information on house rules, appliance…
The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or…