An Albanian word for “judgment.” Encouraging guests to leave honest reviews and providing constructive feedback helps improve your services and allows potential guests to make informed judgments about your property.
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Gjykim
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The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
Offering guests unique and authentic experiences that connect them with the local culture, attractions, and activities.
Systematically analyzing guest reviews and feedback to identify areas for improvement and enhance the guest experience.
A thoughtful gesture for short-term rental hosts to provide guests upon arrival, often containing local treats, toiletries, or information about the area.