A situation where a guest makes a booking but then stops all communication with the host, often without checking in or providing a reason for cancellation.
Menu
You may also like
Evaluating the safety and security of the neighborhood surrounding a short-term rental property, considering factors like crime rates, lighting, and proximity to…
Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
The number of consecutive nights a guest books and stays at a short-term rental property.
A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.