A situation where a guest makes a booking but then stops all communication with the host, often without checking in or providing a reason for cancellation.
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Technologies that enable guests to access short-term rental properties without in-person interaction, such as smart locks, keypads, or lockboxes.
A metric that rates the ease of walking to amenities and attractions from a rental property’s location.
A curated selection of thoughtful gifts, snacks, or essential items provided to guests upon arrival, enhancing their welcome experience and setting a…
The availability and accessibility of transportation choices within a city, such as public transit, ride-sharing services, and bike rentals, influencing guest convenience.