A situation where a guest makes a booking but then stops all communication with the host, often without checking in or providing a reason for cancellation.
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An arrangement where the revenue generated from a short-term rental is divided fairly between the property owner and the property manager or…
A time-sensitive request made by a guest during their stay, requiring immediate attention from the host or property manager, such as a…
The preferred methods and frequency of communication for guests, such as email, text messaging, or in-app messaging, allowing hosts to tailor their…