A situation where a guest makes a booking but then stops all communication with the host, often without checking in or providing a reason for cancellation.
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An application by Ibis hotels for guests to manage their bookings, access hotel information, and request services.
A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
A collection of essential toiletries and convenience items provided to guests in a short-term rental, often including travel-sized shampoo, conditioner, soap, lotion,…
The ability for hosts to tailor their pricing and booking terms for specific guests or situations, such as offering discounts for longer…