A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the guest’s knowledge.
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A physical or digital guide providing guests with practical information about the property, amenities, and local area.
The percentage of time a short-term rental property is booked over a specific period, indicating its popularity and revenue potential.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
Words or phrases preceded by the ‘#’ symbol used on social media platforms to categorize content and increase visibility. Hosts can use…