Strategies and practices focused on building and maintaining positive relationships with guests, fostering loyalty, and encouraging repeat bookings.
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A somewhat derogatory term used to describe a short-term rental host who is perceived as impersonal, profit-driven, or lacking in genuine hospitality,…
Specialized insurance policies designed to cover the unique risks associated with short-term rentals, providing liability protection, property damage coverage, and income replacement.
A map highlighting the different beaches in Nha Trang can be helpful for guests choosing a short-term rental based on their preferred…
A recognition awarded by Airbnb to hosts who consistently provide exceptional hospitality and meet specific performance criteria.