Strategies and practices focused on building and maintaining positive relationships with guests, fostering loyalty, and encouraging repeat bookings.
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The ongoing process of building and maintaining positive relationships with short-term rental guests, fostering loyalty and repeat bookings.
Additional perks and conveniences provided to short-term rental guests free of charge, such as toiletries, snacks, Wi-Fi, or parking.
A refundable fee collected by hosts to cover potential damages to a short-term rental property caused by guests during their stay.
A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.