The comprehensive process of ensuring a rental property is clean, well-maintained, and equipped with necessary amenities to provide a comfortable and welcoming experience for guests.
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A digital or physical guide provided to guests with information about the property, local recommendations, and house rules.
A strategic gap intentionally left in the booking calendar to accommodate unforeseen circumstances, such as last-minute cancellations or cleaning delays.
Local resources and services that can assist short-term rental hosts and guests with non-urgent needs, such as transportation, entertainment, and recommendations.
Refers to unethical practices aimed at artificially inflating a listing’s ratings or suppressing negative reviews on short-term rental platforms.