Semi-fictional representations of ideal guests, created based on market research and data analysis. Guest personas help understand target audiences, their needs, and preferences.
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An accounting method used to track expenses for specific projects or tasks, such as cleaning, maintenance, or repairs, in short-term rental management.
A refundable amount collected by hosts to cover potential damages or losses that may occur during a guest’s stay.
A significant upgrade or renovation to a property that increases its value, lifespan, or functionality.
Coverage options for hosts to protect their property from accidental damage caused by guests, often offered through platforms or third-party providers.