A physical or digital booklet provided to guests upon arrival, containing essential information about the rental property, house rules, local recommendations, and emergency contacts.
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The oversight and management of external vendors and contractors hired to provide services related to a short-term rental property, such as cleaning,…
The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
The practice of monitoring, responding to, and managing guest reviews on Airbnb and VRBO to maintain a positive online reputation.
Crafting a comprehensive and compelling list of property features and amenities to attract potential guests and increase bookings.