Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
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The average percentage of time a short-term rental property is occupied by paying guests over a specific period.
The process of securely transferring property access to guests, often utilizing methods like lockboxes, smart locks, or key exchange services.
The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.
A curated list of recommendations for local attractions, restaurants, and activities provided to guests to enhance their stay.