Statistical data about guests, such as age, gender, location, travel purpose, and interests. Understanding guest demographics helps tailor marketing efforts and personalize the rental experience.
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Amenities provided in the short-term rental that promote sustainability and reduce environmental impact, such as reusable water bottles, energy-efficient appliances, or organic…
A term for a host known for providing a consistently high-quality guest experience across all areas of their short-term rental operation.
A marketing term used to describe a short-term rental experience that offers a unique or personalized touch, often compared to a boutique…
Any point in the guest journey where a positive or negative experience can significantly impact their overall satisfaction and likelihood to rebook…