Statistical data about guests, such as age, gender, location, travel purpose, and interests. Understanding guest demographics helps tailor marketing efforts and personalize the rental experience.
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Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
Providing a digital or physical guest book where guests can leave reviews, offer suggestions, and access helpful information about the property and…
Established principles and best practices for designing user-friendly interfaces, often applied to short-term rental listing websites and apps to ensure ease of…
Strategies and techniques used by hosts to encourage guests to leave favorable reviews on platforms like Airbnb and VRBO.