Statistical data about guests, such as age, gender, location, travel purpose, and interests. Understanding guest demographics helps tailor marketing efforts and personalize the rental experience.
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Comprehensive training programs designed for employees who directly interact with guests, such as cleaning staff, maintenance personnel, and on-site property managers.
A formal request submitted by guests or property managers to address repairs, upkeep, or maintenance issues within the rental property.
The standard or designated time at which guests are allowed to check in to a short-term rental property.
Specialized insurance policies that provide coverage for short-term rental properties and hosts, protecting against potential liabilities and damages.