A measure of energy efficiency in data storage, reflecting the sustainability of data centers used by platforms like Airbnb and VRBO.
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Warm, welcoming, and informative communication that makes guests feel valued and enhances their overall experience.
Cleaning procedures that go beyond standard practices, often implemented in response to health concerns or to provide guests with an extra level…
Prioritizing the guest experience in all aspects of property management, from communication and maintenance to problem-solving and feedback.
A type of insurance coverage offered to hosts and guests on some platforms that protects against financial losses due to identity theft…