A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and guest dissatisfaction.
Gazumping
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A contactless check-in process allowing guests to access the property using electronic locks or key codes.
A business philosophy that prioritizes the needs, preferences, and satisfaction of guests in all aspects of short-term rental management and operations.
A form of online advertising that displays ads based on the user’s geographic location. Hosts can use geotargeting to reach potential guests…
Specialized software used by hosts and property managers to streamline short-term rental operations, including bookings, communication, and finances.