A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and guest dissatisfaction.
Gazumping
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A balcony, patio, deck, yard, or other outdoor area accessible to guests at the short-term rental property.
The percentage of time a short-term rental property is booked over a specific period, indicating the property’s performance and revenue potential.
A booking pattern where a property receives reservations for shorter, non-consecutive periods, often leaving gaps between bookings and potentially resulting in lower…
A detailed receipt provided to guests, breaking down charges for accommodation, cleaning fees, taxes, and any additional services or expenses incurred during…