The use of game-like elements, such as points, badges, and leaderboards, to motivate guest engagement and loyalty within a short-term rental context.
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Gamification
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Automated messages sent to guests at specific points in their journey, such as booking confirmation or check-out instructions.
Updating the step-by-step guide provided to guests on how to access the short-term rental property upon arrival, including key codes, lockbox information,…
A legally binding agreement between the host and the guest outlining the terms and conditions of the stay.
The process of welcoming and integrating new short-term rental owners who have hired a property manager or management company. This typically involves…