The use of game-like elements, such as points, badges, and leaderboards, to motivate guest engagement and loyalty within a short-term rental context.
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Gamification
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The exchange of information and interactions between hosts and guests before, during, and after a short-term rental stay.
The system of rules, policies, and procedures that ensure the consistent and effective execution of all business processes related to a short-term…
The formal procedure for challenging a decision made by a platform like Airbnb or VRBO, such as a booking cancellation penalty or…
A legal requirement for short-term rental operators in many jurisdictions, ensuring compliance with local business regulations.