Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to personalize guest experiences and tailor marketing efforts.
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A type of insurance that protects travelers and hosts from financial losses due to unexpected events, such as trip cancellations, medical emergencies,…
A comprehensive list of cleaning tasks that must be completed between guest stays to ensure a consistently high standard of cleanliness and…
The practice of equipping a rental property with amenities and supplies based on the specific requests and preferences frequently expressed by guests.
Voice over Internet Protocol phone systems allow hosts and property managers to make and receive calls over the internet, often offering features…