A legally binding contract between the property owner/manager and the guest outlining the terms and conditions of the short-term rental, including rental duration, payment terms, house rules, and liabilities.
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A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
The practice of setting clear and realistic expectations with guests regarding the property, amenities, and house rules to avoid misunderstandings and ensure…
The quality of being pleasing to the ear, relevant for hosts when crafting listing descriptions and communication with guests to ensure a…
The shortest duration a guest can book a short-term rental for, often implemented by hosts to manage cleaning schedules or target specific…