The specific group of travelers a host aims to attract with their rental property, such as families, business travelers, or budget-conscious backpackers.
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Utilizing technology and personalized messaging to provide exceptional communication experiences for guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
This psychological principle, where higher expectations lead to increased performance, can be applied to STR guest interactions. Treating guests with high expectations…
A type of mortgage where the interest rate fluctuates based on market conditions. This can impact short-term rental owners who use mortgages…
Feedback and insights gathered from guests through reviews, surveys, and other channels to understand their experiences.