The broader sector encompassing businesses that provide lodging, food and beverage, and other services to travelers, including short-term rentals.
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Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and…
A thin, delicate paper often used for wrapping small gifts or adding a decorative touch to welcome baskets.
Luxury features and services offered at short-term rental properties to attract discerning guests, such as private pools, hot tubs, concierge services, and…
Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.