The ongoing interaction between hosts and guests, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.
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The local area around a short-term rental property, including its safety, accessibility, amenities (restaurants, shops, attractions), and overall ambiance.
A detailed list of all furniture items and decor elements present within a short-term rental property, often used for insurance and maintenance…
The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
Detailed information provided to guests about how to access the property upon arrival, including check-in procedures, key codes, and any special instructions.