Data that guests willingly and proactively share with a host or property manager, such as preferences, special requests, or feedback, allowing for personalized experiences and targeted marketing.
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The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
A pricing strategy where rental rates vary depending on the day of the week to account for fluctuations in demand, such as…
Using mobile devices and digital wallets, such as Apple Pay or Google Pay, to process payments for bookings, offering convenience and secure…
A seamless booking process that eliminates unnecessary steps, allowing guests to reserve a stay with minimal effort.