Refers to large household appliances typically found in a rental property, such as refrigerators, ovens, washing machines, dryers, and dishwashers. Ensuring these appliances are in good working order is crucial for guest satisfaction.
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A one-time fee charged to guests to cover the cost of cleaning the property after their stay. This fee is separate from…
A global testing and certification system for textile products, ensuring they are free from harmful substances.
The average cost incurred to acquire a new guest, including marketing, advertising, and other expenses, used to measure marketing effectiveness.
The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.