Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest satisfaction and loyalty.
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A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
The use of software or platform tools to automate guest communication, including booking confirmations, check-in instructions, and responses to common inquiries.
The process of determining the economic value of a business, often used when selling or merging a short-term rental business.
An animal that is individually trained to perform tasks for a person with a disability, and hosts are generally required to accommodate…