Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest satisfaction and loyalty.
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The broader economic ecosystem encompassing short-term rentals, platforms like Airbnb and VRBO, and related services.
The integration of technology and automation within a short-term rental to control and manage various aspects of the property, such as lighting,…
A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and…
The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.