Additional services offered to short-term rental guests for an extra fee or as part of a premium experience. These can include airport transfers, grocery delivery, restaurant reservations, activity bookings, and more.
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The Ojalá Effect in short-term rentals refers to the positive impact that exceeding guest expectations can have on bookings and reviews. Just…
Detailed instructions provided to guests on how to access the property upon arrival, including key codes, access points, and parking information.
A standard amenity expected by most short-term rental guests, providing wireless internet access throughout the property for work, entertainment, and staying connected.
Reviews, comments, and ratings provided by guests after their stay, offering valuable insights into areas for improvement and highlighting positive aspects of…