Refers to the overall experience a guest has when first interacting with a short-term rental platform or property listing, encompassing ease of booking, communication clarity, and initial impressions.
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The process of vetting potential guests through reviews, profiles, and communication to minimize risks associated with hosting.
Analyzing historical booking data to understand typical booking lead times, helping with forecasting and revenue management.
Facilitating guest arrival without physical interaction using keyless entry systems, lockboxes, or smart locks, offering convenience and flexibility.
A professional organization for vacation rental managers in North America, providing resources, education, and networking opportunities.