All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
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The process of developing a comprehensive guidebook for guests, including information about the property, amenities, local attractions, transportation, and house rules.
The ability to communicate effectively with guests from diverse cultural backgrounds, respecting their customs and preferences.
The platform and process used to collect and display guest reviews and ratings for a short-term rental property.
Specialized software designed to manage multiple short-term rental properties from a centralized platform, streamlining operations and bookings for property managers.