All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
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Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
The increasing importance of incorporating sustainable practices into short-term rental operations, such as using eco-friendly products and minimizing environmental impact.
The strategy of maintaining consistent pricing for a short-term rental across multiple booking platforms.