The period before a guest’s scheduled arrival date during which they can cancel their reservation without incurring any financial penalties.
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Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.
Items and services provided to guests to enhance their comfort and convenience, such as toiletries, linens, Wi-Fi, and coffee.
A travel trend combining business and leisure, where travelers extend their business trips for leisure purposes.
A fictional term referencing luxurious and extravagant amenities that go above and beyond standard offerings, aiming for an opulent and memorable guest…